A former engineering building at Chesterford Research Park has been converted and renovated to provide a new home for the Contact Centre team from Saffron Building Society. Building 52 is a detached single storey unit of 10,359 sq ft (962 sq m). It has been let on a 10 year lease.
“We got to know Saffron’s management team when they became a regular user of our meeting rooms at the Park’s central facilities building, The Nucleus. As there was no suitable space to meet their needs close to their HQ in Saffron Walden, we were delighted to be able to work with them to provide high quality refurbished accommodation on the park,” explains Martin Sylvester of Churchmanor Estates, the joint development partner of Aviva Investors at Chesterford Research Park.
“When it became clear Saffron Building Society could not cater for its growth within its central Saffron Walden property we starting searching for a location close by that would provide a quality working environment for our people that would be felt in the highest level of personal service for our customers.
“It quickly became clear that Chesterford Research Park, with its impressive grounds and facilities, met our requirements. We worked closely with the management team to fit out the building and now have a customer service centre that's a step change on what we had previously. The site is now home for our Contact Centre and operations teams covering retail savings, corporate accounts and mortgages. It also gives us the space to grow further from our position as the largest independent Building Society in the East of England,” comments Jon Hall, CEO at Saffron Building Society.